Google Apps & Office 365 for business

Google Apps

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Google Cloud Apps

Businesses are quickly discovering the many benefits of Cloud computing as they make the jump to Google. The new found dependability and cost of cloud platforms is causing companies to finally ditch their archaic systems. We can help you use the Google platform for your own business. We provide full service implementation and consulting services for Google for Work (aka Google for Business) apps like Gmail, Google Calendar, Drive, Hangout.  As a certified Google Partner we will help you succeed in moving your business to the Google cloud platform.

What we offer for new Google for Work Implementations:

  1. Plan the transition to Google for Business: Gmail, Calendar, Drive
  2. Scope all requirements for configurations, migration, and timing.
  3. Make all the configurations: Security, Users, Permissions, Domain settings, etc.
  4. Perform the data migration: Contacts, Email, Calendar
  5. Provide End User Training
  6. Provide Admin Training
  7. Go Live Support
  8. On Going Support

What we offer for existing Google for Work customers:

  1. A review of configurations and settings to ensure best practices and goals are being achieved.
  2. End User Training
  3. Admin Training
  4. On Going Support
  5. Newsletter highlighting new Google updates, tips/ideas to maximize use of Google Apps, and our favorite new Apps on Google Marketplace.

Office 365 Experts

Licensing Management

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 As a 1-Tier Microsoft Cloud Solution Provider (CSP), we can provide all required Office 365 licensing for your organization on one consolidated invoice 

Seamless Migration

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 Strategically planned and executed on-premise to cloud migration of all users’ data and Exchange mailboxes 

Service Desk

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 In addition to providing a predictable monthly cost model, our Cloud Managed Services team handles end-user Office 365 support of issues such as password resets, basic device troubleshooting, answering “how-to” questions, and proactive device monitoring and management 

Meaningful Resolution

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 Effective tracking of all incidents including support for password resets, basic device troubleshooting, and answering “how to” questions 

Triage and Escalation

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 Priority triage of incidents, problems, requests, and known errors to escalation points that best fit your organization’s preferences within SLA guidelines 

Spam Filtering and Virus Protection

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Knockout PC offers Spam and Virus Filtering inclusive with your hosted email, as we’re considered a leader in the area. It’s is included with our package at no extra charge. We also offer message archiving with 3-year and 7-year retention policies.  For many businesses, they have a fiduciary responsibility to archive email or at the very least, maintain a policy on retaining messages. By archiving email, this guarantees that every email received is retained even if it is deleted off your server or device, and indexed along with searchable keywords. By searching for the keyword, all email related to that text is accessible via the archiving system.