IT Consulting
Cyber Security
Fast Response Times from Technical Professionals
Fast Response Times from Technical Professionals
Many organizations count on every customer. Consequently, businesses can quickly find themselves in trouble if there are severe failures in their operations. Nearly 70% of businesses cannot recover after a significant data breach or cybersecurity attack. Creating a proactive cyber security posture for your company in Los Angeles is extrem
Many organizations count on every customer. Consequently, businesses can quickly find themselves in trouble if there are severe failures in their operations. Nearly 70% of businesses cannot recover after a significant data breach or cybersecurity attack. Creating a proactive cyber security posture for your company in Los Angeles is extremely important. At GenIX Technologies, we work with your team to define 360-degree protection, including:
Antivirus and anti-malware software protection
Next-generation network firewalls
Cybersecurity training and best practices for staff members
Secure cloud-based, hybrid, or local data storage solutions
Active network monitoring and analysis
WiFi and network security
These components are all supported by technical security professionals that are continually focused on growing their body of knowledge around cybersecurity.
Fast Response Times from Technical Professionals
Fast Response Times from Technical Professionals
Fast Response Times from Technical Professionals
It’s true, your IT team could likely perform many of the day-to-day tasks as well as the technicians from GenIX Technologies — but at what cost?
Each time your IT team is asked to stop by a user’s desk, your technician must decide if they’re going to stop what they’re doing and make a fix for users. While some of these issues such as reset
It’s true, your IT team could likely perform many of the day-to-day tasks as well as the technicians from GenIX Technologies — but at what cost?
Each time your IT team is asked to stop by a user’s desk, your technician must decide if they’re going to stop what they’re doing and make a fix for users. While some of these issues such as resetting a password take seconds, others could take several hours . . . time that your IT professionals are not able to focus on innovation and driving the business forward. If your IT professional is in the middle of a tasks and can’t leave immediately, then your business professional is stuck awaiting resolution. Either way, you’re losing productivity and frustrating your staff members. With on-site help desk support from GenIX Technologies, you can be confident that your business users are quickly back to full productivity and your IT teams are able to focus on the important projects they’re working through without unnecessary interruptions.
Regular On-site Support
Fast Response Times from Technical Professionals
Regular On-site Support
Regular On-site Support
Is your business suffering from slow networks, IT downtime and a lack of secure operations? It only takes a single strike for a cybercriminal to bring your business to its knees, but the more insidious problem may be closer than you realize — a loss of productivity! Your business revenue could be slowly seeping out
Regular On-site Support
Is your business suffering from slow networks, IT downtime and a lack of secure operations? It only takes a single strike for a cybercriminal to bring your business to its knees, but the more insidious problem may be closer than you realize — a loss of productivity! Your business revenue could be slowly seeping out the door and you might not even notice that it’s happening, especially if your business users are relegated to requesting offsite IT support each time they have a problem. It’s so much faster, easier and more convenient for staff to have someone directly at their desk solving their challenges within minutes so they can continue driving their day forward. This is one of the many reasons that companies are moving to a new model for their IT services — on-site support from highly-qualified partners.
IT services and technology Outsourcing
Should your business outsource your tech support to an IT consulting company?
Technical support is a critical part of any company since users can request technical assistance any time of any day, including holidays. As your business grows and acquires more customers, you must provide additional technical assistance to meet their needs. However, having an in-house technical support team can become incredibly expensive. Therefore, outsourcing may be your best option for the following reasons:
· Cost-efficient – IT personnel boast an average income of $62,000 per year, but outsourcing provides lower salaries, less time and money training agents, and less overhead costs.
· Scalability – As your business grows, you can scale the amount of tech support up to support the needs.
· Utilize the newest technology – Since you are trying to run a business, chances are you will not be focusing on implementing the latest tech support technologies, but an outsourcing company will do it for you.
What services can an IT consulting company provide your Bay Area business?
Utilizing an IT consulting company for your Los Angeles business will offer a variety of services. First, the firm will provide an IT road map that can help strategize IT for the future of your company. This plan aligns with your short- and long-term goals so that you can establish the proper technology to support these objectives.
Second, an IT consulting firm can assist with vendor management through support issues, ongoing service, and license renewals. The goal is to create a single point of contact for vendors who are having technical issues. Third, IT consulting firms are experts at managing large and complicated technology projects. Finally, the company can provide ongoing consulting and advice for future implementations
Can your IT consulting company help with cybersecurity?
One of the many benefits of relying on an IT consulting firm for your technology needs is their expertise with cybersecurity. In all industries, especially those that collect sensitive customer data, a robust and secure system is a requirement. A firm that also helps with cybersecurity focuses on designing and implementing security protocols within your network. This means they must manage and control data that users and internal employees and outside users can easily access.
Cybersecurity offerings from an IT firm can also help ensure you are following all compliance protocols, which are constantly being updated due to the changing landscape of the internet. Compliance ranges from security threats to meeting government regulations. The most obvious reason an IT consulting firm can assist with cybersecurity is to safeguard from possible attacks
Exactly what is Managed Services?
Every day more and more businesses are turning to a Managed Services Company to service their computer and technology needs. But what does managed services actually mean and how can you tell if an IT Support company is not just using the word as a marketing tool, but is in fact only offering “flat rate” services packaged as “managed services’?
As a definition, managed services allow a business to offload IT operations to a company known as a Managed Services Provider. The managed service provider assumes an ongoing responsibility for 24-hour monitoring, managing and/or problem resolutions for the IT systems within a business.
Do Managed IT Services Cost More than Traditional Break Fix?
Actually no! Surprisingly most managed services cost less than traditional break-fix services. Remote monitoring, remote maintenance and the prevention of major issues allow a managed services provider to be more efficient than a similar break-fix company who is constantly rolling a truck to visit customer sites; therefore the managed service company can offer a “better” service without charging more. Especially when you also factor in the true cost of downtime.
The Real Benefits of Managed IT Services
One of the biggest benefits of Managed Services is discovering and fixing problems before they can negatively affect your business.
A well maintained, proactively serviced computer network will always run better than the alternative. With proactive network monitoring, patch management, and desktop optimization performed on a regular basis, you will notice a tremendous difference in operations … and you will reap the benefits of preventing fires, rather than fighting them.
Reduced costs: Businesses are also able to control and reduce their overall operating costs with the flat-fee billing model. Cost-effective access to enterprise-level support is a reality
24-hour monitoring: Because the Managed Services provider also manages all of your vendor relationships, issues with internet slowness/outages, printers, phones, cell phones, websites are dealt with directly with the vendor by the Managed Service provider. As a result of this “always-eyes-on” network monitoring 24 hours per day, businesses experience an additional level of comfort and security.